Analytics
Analyzing data and trends to make the invisible visible
Best-in-class Performance Results and Quality/Audit Scores
Cable and telecommunications collections can be a tricky business with many layers. MRS has created a high touch/high contact strategy that allows us to provide effective pre-write off recoveries, as well as reconnect with recently disconnected customers to maximize recoveries. Effective skip tracing, scoring, and a multi-channel approach are critical to be successful in this space.
Analyzing data and trends to make the invisible visible
Our clients are “Raving Fans”
Always do the right thing, even when no one is looking
Everyone is accountable for great performance and everyone wins when it’s achieved
Comprehensive compliance and world class security to protect our clients’ brands and customers’ information and privacy
Our rewards driven quality assurance incentive program ensures flawless CX
One of the most comprehensive programs in the collection industry